Privacy Policy
1. Introduction
Capital City Carpet King (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our carpet cleaning services.
By using our services or website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
-
Full name
-
Phone number
-
Email address
-
Home or service address
-
Billing and payment information
-
Service details and preferences
B. Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Date and time of access
C. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.
You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use your information to:
-
Schedule and provide carpet cleaning services
-
Process payments
-
Respond to inquiries and customer support requests
-
Send appointment confirmations and reminders
-
Improve our services and website performance
-
Send promotional offers (only if you opt in)
-
Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
-
Payment processors
-
Scheduling or booking software providers
-
Marketing or email service providers
-
Legal authorities when required by law
All third-party providers are required to maintain the confidentiality of your information.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
-
Provide services
-
Maintain business records
-
Comply with legal and tax obligations
-
Resolve disputes
7. Your Privacy Rights
Depending on your location, you may have the right to:
-
Request access to your personal data
-
Request correction of inaccurate information
-
Request deletion of your data
-
Opt out of marketing communications
-
Restrict or object to data processing
To exercise these rights, contact us at: [Your Email Address]
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Capital City Carpet Cleaning
Email: JAMES@capitalcitycarpetcleaning.com
2. Information We Collect
We may collect the following types of information:
A. Personal Information
-
Full name
-
Phone number
-
Email address
-
Home or service address
-
Billing and payment information
-
Service details and preferences
B. Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Date and time of access
C. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.
You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use your information to:
-
Schedule and provide carpet cleaning services
-
Process payments
-
Respond to inquiries and customer support requests
-
Send appointment confirmations and reminders
-
Improve our services and website performance
-
Send promotional offers (only if you opt in)
-
Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
-
Payment processors
-
Scheduling or booking software providers
-
Marketing or email service providers
-
Legal authorities when required by law
All third-party providers are required to maintain the confidentiality of your information.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
-
Provide services
-
Maintain business records
-
Comply with legal and tax obligations
-
Resolve disputes
7. Your Privacy Rights
Depending on your location, you may have the right to:
-
Request access to your personal data
-
Request correction of inaccurate information
-
Request deletion of your data
-
Opt out of marketing communications
-
Restrict or object to data processing
To exercise these rights, contact us at: [Your Email Address]
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children's Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Capital City Carpet Cleaning
Email: JAMES@capitalcitycarpetcleaning.com