CANCELATION/RESCHEDULE/REFUND/PREPERATION/FURNITURE MOVING/DAMAGE

 

Cancel 24 hours before scheduled service to receive deposit refund. No refund on same day cancelations.

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Reschedule 24 hours before scheduled service to receive deposit credit towards rescheduled service. New deposit is required for any rescheduled service that is not rescheduled at least 24 hours before original service appointment. 

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Prepare for you service by removing any or all objects (shoes, toys, electronics) from areas to be serviced and vacuum to remove debris. There will be a vacuum service add on fee for every area not vacuumed. Vacuum service add on is available when selecting the carpet cleaning service option. 

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We do not move heavy furniture (bed frames, dressers, cabinets).

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Capital City Carpet Cleaning are not and will not be responsible for any preexisting wear, tear or damage .

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